Payment

Payment of online orders

The price of our books is given in Swiss francs, incl. VAT, and in Euros, excl. VAT. Orders must be paid for in either Swiss francs or Euros, depending on their destination.

Payment by credit card

Payment is to be made by credit card in a single transaction, directly on our site via the secure payment system Paybox. The bank transaction occurs at the time the order is placed. As soon as the credit card number has been validated, the order is confirmed and may not be cancelled.

Some banks may charge extra for transaction or exchange fees and directly debit customers’ accounts. Please ask your bank for more information about payment by credit card.

Purchase of digital books

The purchase of digital books is binding and definitive. They may not be exchanged or reimbursed, nor are they subject to a right of withdrawal.

Payment security

For security reasons, the total value of the shopping cart may not exceed CHF 2,000.00 and EUR 2,000.00. The number of orders per customer is limited to 10 every 7 days. These limits may be adjusted upon request by the user.

Any order seen to be posing a risk of fraud may be blocked by site administrators at the payment stage.

eBooks available for free download

Some electronic books may be downloaded free of charge. To do this, simply create an account on the website and follow the usual ordering process, which will not include the payment stage.